Chand Deshwal

Chand Deshwal

IT SERVICES DIRECTOR, IBM
 

Currently employed at IBM

Previous: IBM Global Services, IBM, COWI India (P) Ltd., Softlink

 

Previous: Kurukshetra University

 

    Summary

    A highly qualified senior IT executive with over 16 years of diversified international experience in developing and implementing full-service IT strategy as well as leading IT Governance, Financial Management, Vendor Management, Talent Development, Large Client Management, Consulting, Security Risk management and Compliance Programs. * Possesses the proven ability to lead large & diverse IT Organizations, Turn around troubled contracts, Business Portfolio management, institute strong execution discipline, Implement result driven governance & management system, Manage Global Service Delivery & cross-functional multi-cultural global teams and maintain regulatory compliance & risk management * Employs excellent interpersonal, communication, negotiation & organizational skills, as well as the ability to develop and maintain mutually beneficial relationships with key stakeholders ,

Experiences

IT SERVICES DIRECTOR

At IBM

From January 2014 to Present
Leading a team of 3000 multicultural, diverse professionals across ASEAN countries to deliver end-to-end IT Services for 30+ clients from the Banking, Retail, Airlines and Health Industries. Implemented a multi-tiered metrics based governance system to quickly drive visible outcomes o SLA...
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Director - Global IT Services

At IBM Global Services

From August 2012 to January 2014
Delivered end-to-end IT Services in the area of System Architecture, Data Center Management, Global Networks, SAP ERP Infrastructure and Office Systems for a leading global natural resources company * Led a team of IT professionals based in India, Australia, Singapore, Chile and the United...
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Global Security & Risk Management Executive

At IBM

From April 2011 to August 2012
* Led service delivery and operations for over 15000 employees; delivering security services to 100 plus clients across the Finance, Health, Industrial, Insurance and Energy Sectors around the globe * Provided management for the development and implementation of client IT Security...
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Global Serviced Delivery Leader

At IBM

From October 2010 to April 2011
* Drove significant service quality improvements while leading over 1000 L1 to L5 Distributed Systems experts supporting IT Infrastructure within a wide range of within the BFI, Health, Energy, Retail and Airlines sectors * Managed the design, construction and administration of...
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Global Compliance & Controls Leader

At IBM

From January 2008 to October 2010
* Delivered strategic & operational leadership for the compliance and controls program, providing support to over 400 global IT infrastructure clients * Collaborated with regulatory agencies and internal auditors to develop and support processes to assist clients in meeting IT...
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IT Head - BFI

At IBM

From August 2005 to December 2007
* Managed the delivery of IT services within the business unit, ensuring the appropriate allocation of people and resources to support all departmental operations * Collaborated with the BPO Client's IT Organizations to design, build, implement and maintain international voice &...
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IT Head

At COWI India (P) Ltd.

From December 2001 to August 2005
* Provided leadership for the delivery of comprehensive IT services, including overall IT strategy, operations, infrastructure management, budgetary allocations and vendor management * Established IT Strategy, comprehensive Governance processes, Budget/P&L goals, compliance and...
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System Administrator & IT Manager

At Softlink

From February 1999 to December 2001
 

Kurukshetra University, Kurukshetra

Master of Technology, Kurukshetra University

From July 1997 to January 1999
Computer Science & Engineering
 

Skills

 
  • Business Portfolio management
  • Data Center Management
  • diversified international experience
  • Financial Management
  • IBM Hardware
  • infrastructure management
  • Large Client Management
  • Managed the delivery
  • Show all skills (15)