Kok Hin Chan
SAP Project - Asia Pacific Distribution & Referential Team Leader, Louis Vuitton Information & Operating Systems
EDUCATION
2005/2006 Professional Master “Industrial and Commercial Logistics Management in the International Environment”, Université d’Aix-Marseille II (CRET-LOG), France, Distinction: Good
2003/2005 2 years of Doctorate studies at Université de Technologie de Compiègne, France
(Terminated in July 2005)
2002/2003 Master in Research “Science and Technology”, Université de Technologie de Compiègne, France, Distinction: Good
Major: Human Sciences and Technologies of Cognition & Cooperation
Research Topic: Application of Risk Management in Product and Process Conception within the context of Cultural Differences
• Completed a research in the importance of risk management in industrial activities and products as well as scientific and social approaches in risk studies.
• Analysed the management of risks and uncertainties using an inter-cultural approach.
1997/2001 Bachelor Degree in Mechanical and Production Engineering
Nanyang Technological University, Singapore
Specialization: Systems and Engineering Management
Graduation Project: The Development of a General Purpose Vendor-Managed Inventory (VMI) System within a Supply Chain
OTHER CERTIFICATION
Project Management – Processes, Tools & Best Practices (21 PDUs awarded from Project Management Institute PMI)
LANGUAGE SKILLS
English: Mother Tongue
Chinese (Mandarin): Mother Tongue
French: Fluent
Japanese: Beginner
COMPUTER SKILLS
MS Office: Word, Excel, PowerPoint, Access, FrontPage
Programming: C Language, Visual Basic Application, SQL
Operational: SAP, INFOLOG WMS (AS400-based), JDE-OW/WS (notion)
Analytical: XLSTAT, Statsbox
Engineering: ANSYS, ProEngineer
Others: Adobe Acrobat, Adobe Photoshop, Adobe Pagemaker
KNOWLEDGE
Logistic Strategies, Warehouse Management, Stock & Inventory Management, Production Management, Statistics & Data Analysis, Process Flow Modelling, Economics & Law of Transport, Project Management, Operational Audit, Fuzzy Logic, Operational Research, Logistics Engineering, Cultural Management, Industrial Risk Management
PUBLICATION AND PRESENTATIONS AT INTERNATIONAL CONFERENCES
Aug 2004 28th International Congress of Psychology (ICP 2004), Beijing, China
“Cultural Approach in the Study of Risk Attitudes”
July 2004 7th International Conference on Work With Computing Systems (WWCS 2004) – Bridging Diversity at Work, Kuala Lumpur, Malaysia
“Application of Cultural Characteristics in the Development of Human-Machine Interface”
May 2003 Two-by-Two Symposium - Growing a Community of Design Practice, Institute of Design, Illinois Institute of Technology, Chicago, United States of America
“Design and Risk Management in Different Cultural Backgrounds”
MISCELLANEOUS
- Abroad Living: France (Jan-July 2000; June 2003-June 2007); Japan (July 2007- April 2009); Hong Kong (May 2009-current)
- Accommodation readily available: in Singapore; in Alpes-Maritime (France); in Privas (France)
- Overseas Travel: Austria, Belgium, Germany, England, Italy, Switzerland, USA (Chicago, California), China (Beijing, Chengdu, Xi’an, Shanghai, Hong Kong), Australia (Melbourne, Sydney), Malaysia, Indonesia, Thailand, Myanmar
- Other: National military service completed with the Singapore Armed Forces (2½ years: 1994 – 1997)
26 contactsSAP Project - Asia Pacific Distribution & Referential Team Leader, Louis Vuitton Information & Operating Systems
Business Team Leader (SAP - Sales & Distribution / Referential) at Louis Vuitton Information & Operating Systems - LVIOS (LVMH Group), Supply Chain & Logistics(Singapore)
• Representing Distribution and Referential domains in SAP project implementation for Singapore and Malaysia
• Expressing business needs and designing process solution (Sales Administration, Logistics & Supply Chain distribution)
• Coordinating user acceptance tests and simulation tests
• Formulating change management actions (process, work organisation and training)
• Training and coaching end-users in new system usage
• Carrying out data conversion activities and validating migrated data
• Coordinating cut-over procedures prior to system change
• Coordinating parallel warehouse INFOLOG WMS implementation project and integration with SAP
• Coaching new SAP Distribution leaders for subsequent SAP rollout in China and Pacific region.
Assistant Manager - Supply Chain & Logistics Project, Louis Vuitton Asia Pacific (LVMH Fashion Group Pacific Ltd)
2009 - 2010Project Leader (SAP - Sales & Distribution) at Louis Vuitton Asia Pacific (LVMH Group), Supply Chain & Logistics(Hong Kong, SAR)
• Representing Distribution and Referential domains in SAP project implementation
• Expressing business needs and designing process solution (Sales Administration, Logistics & Supply Chain distribution)
• Coordinating user acceptance tests and simulation tests
• Formulating change management actions (process, work organisation and training)
• Preparing training documents and training end-users in new system usage
• Carrying out data conversion activities and validating migrated data
• Coordinating cut-over procedures prior to system change
• Coordinating parallel warehouse INFOLOG WMS implementation project and integration with SAP
2007 - 2009Project Leader (EOLE Japan) at Louis Vuitton Japan Company LVJ Group KK (LVMH Group), Logistics & Supply Chain Department (Tokyo, Japan)
• Implemented INFOLOG WMS system in 2 warehouses in Tokyo (July 2008, November 2008).
• Providing the link between local Warehouse Team and System Deployment Team.
• Assuring he functional compliance of designed system and of redefined warehouse processes to the business needs.
• In charge of functional parameter set-up of new INFOLOG WMS system.
• Formalizing warehouse standard operational procedures and synchronizing with overall business processes.
• Coordinating the training of LVJ Warehouse Team and 3PL warehouse end-users.
• Organizing Key-Users Integration Test: definition of scope, coordinating onsite test with key-users’ validation.
• Assuring reliable data migration and stock integration in INFOLOG WMS.
• Providing onsite operational support and problem analysis during project phase and Post GO-Live phase.
• Participating in the development of Louis Vuitton’s INFOLOG Core Model.
2006 - 2007Stock Manager at Louis Vuitton Malletier (LVMH Group), Regional Warehouse for the European & Latin American Zone, St-Ouën l’Aumône (Val d’Oise, France) – Managing a team of 3-4 people
• In charge of the integration of new products and assuring correct logistic data.
• Organized the picking areas and replenishment methods according to product typology and rotation.
• Managed stock discrepancies and carrying out onsite inventory checks.
• In charge of Reverse Logistics (reintegration of product returns from stores).
• Assured constant improvements to the warehouse operations.
Internship Student (Logistics Management), Louis Vuitton Malletier - Regional Warehouse Europe & Latin America
2006 - 20066 months internship at Louis Vuitton (LVMH Group), St-Ouën l’Aumône (Val d’Oise, France)
Mission: Participating in the deployment phase of the European and Latin American regional warehouse
• Implemented warehouse storage layout organisation defined for each product typology.
• Set-up the parameters and the dimensioning of the storage zones in INFOLOG WMS.
• Participated in the Integration Tests of the implemented system.
• Identified defects and implementing corrective measures.
• Accompanied the project to GO-Live and participating in the training phase of the end-users.
Operational Audit Mission at Carrefour, Dammartin-en-Goële (Seine et Marne, France)
Mission: Analysis of the goods receiving process at the Carrefour logistical platform
2002 - 2002The Pan Pacific Hotel, Singapore (5 star hotel), Guest Service Agent (Rooms Division)
• Carrying out welcoming and reception process to international customers.
• Creation of customer folios and billing of services to the customers.
2001 - 2001Novotel Apollo Hotel, Singapore (4 star hotel), Reception Department
• Assisted the Reception Manager and carrying out guest reception and room reservation operations.
2000 - 2000Institut National de Recherche en Informatique et Automatismes (INRIA), Rhône-Alpes, France
SHARP Project
• Developed of a human-machine interface and a computerised path-planner in C language
• Integrated the system onto an automated transport vehicle