Claire ACKER
Sales & Marketing Manager
Active and hardworking woman, I am looking for a new challenge in a dynamic and fast moving International Company. The diversity of the skills developed along my experience gives me the strength of being flexible and open-minded. Adding-up my international experiences and relationship skills, together we will form a perfect team to bring our missions to success.
28 contacts- Creation and Design HUG website
- Definition of Brand Identity
- Product Design
- Sales implantation Retail & Corporate
- Creation of Sales presentation, training
2008 - 2010•Opening and building management of two new stores
•Sales and merchandising training.
•Full Payroll responsibility.
•Full P&L responsibility.
•Creating, leading and controlling internal strategies and commercial events
•Creation of sales and costumers services challenges and training; third store in Europe in terms of costumer satisfaction with a average of 9.95 / 10 in 2009.
•Personal and collective coaching using day, week, month and year action plan and management tools.
•Internal Training on recruitment and working laws
2007 - 2007•Management of a 34 people team
•New staff recruitment and Training for each season
•Management of a 10 Millions €/yr profit centre
•Creating, leading and controlling commercial events
•Achieved to eliminate overtime +23% turnover by reorganizing the tasks planning.
•Payroll responsibility
•Passed from rank 11 to rank 9 in terms of profitability in the world
•Launching of a new brand
•Creation of planning and management tools
2005 - 2005•Establish long-term strategic trade partnerships between Europe and the Philippines in the field of IT and BPO
•Plan and implement marketing campaigns
•Update Xshoregroup website
•Using ISO standards and EFQM model framework
•Internal training: ISO 27001